Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2020-12-07
Person
4
5
0
Review of Highfield Unit Oxford
7th December 2020
I think it is good because the staff are very kind and make sure to keep updated. However, sometimes it takes time for changes to your care to happen
Suggested improvements
Make sure people have more info on their care and adjustments are made sooner.
Warneford Hospital
2020-12-07
Person
3
5
0
Review of Highfield Unit Oxford
7th December 2020
People were kind and friendly and you can still learn at school whilst you are recovering.
Suggested improvements
Explain when you arrive or in the same week of admission maybe the different groups of therapies like HUG as if you are new you are unsure of what they are.
Warneford Hospital
2020-12-07
Person
3
5
0
Review of Highfield Unit Oxford
7th December 2020
Room for improvements but still good
Suggested improvements
Pew must be on the weekends as often it’s a struggle to find distractions in the afternoon.
Warneford Hospital
2020-12-07
Person
4
5
0
Review of Highfield Unit Oxford
7th December 2020
Because
Suggested improvements
I don’t know
Warneford Hospital
2020-12-03
Person
3
5
0
Review of Oxford City and North East Adult Mental Health Team
written by a patient
3rd December 2020
I'm grateful that they provided the thing I needed to make sure that I stayed alive through an acute problem. I'm less happy that beyond that they couldn't provide any continuity of care or even formal referrals for my underlying chronic issues.
Suggested improvements
I feel like I'm in a catch-22 where my mental health problem means that I don't have the capacity to fight to access services that would fix problems that are chronically reducing my life expectancy, but can easily be made well enough after those issues make me acutely ill, so that nobody else has responsibility to do that for me either. Also, I was mostly petrified of psychiatrists before the appointment - because caregivers had made them they bogey man to help control my behaviour - so going through the process has shifted that impression to benignly useless, helpful sometimes. I'm not sure that's a good outcome, because being more afraid of the system than holding still in my emotions until I thought I was ill enough that they/I might kill me was probably what was protecting me from self harm. So they've kept me alive, made suggestions that aren't going to fix the underlying problem any time soon, assuming that I can get access to them at all, not made it any easier to access support when my problem gets acutely bad again and probably made me more vulnerable next time it happens.
It's a mixed bag.
Warneford Hospital
2020-11-27
Person
4
5
0
Review of Highfield Unit Oxford
27th November 2020
Feels safe
Suggested improvements
Communication
Warneford Hospital
2020-11-27
Person
5
5
0
Review of Highfield Unit Oxford
27th November 2020
My daughter is recovering well and updating me with everything and I am very impressed with th level of care
Suggested improvements
I am happy with everything
Warneford Hospital
2020-11-26
Person
4
5
0
Review of Highfield Unit Oxford
26th November 2020
Dr l has been amazing
Suggested improvements
None
Warneford Hospital
2020-11-19
Person
4
5
0
Review of Highfield Unit Oxford
19th November 2020
Trying different options of treatment
Suggested improvements
Nothing at the moment
Warneford Hospital
2020-11-19
Person
4
5
0
Review of Highfield Unit Oxford
19th November 2020
Teaching was good
Suggested improvements
No